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Booking
1.
How do I book a tour?
2.
Can I book a tour through my travel agent?
3.
Does the price change if I book with a travel agent?
4.
Does DeNure Tours offer a share program?
5.
When can I expect to receive my travel documents?
6.
Are children allowed on the tour?
Financial
7.
What is included in the tour price?
8.
Are prices listed in Canadian funds?
9.
What form of payment is accepted?
10.
How much is required for a deposit?
11.
When is my final payment due?
12.
Does the price change if I do not have a travel companion?
13.
Is it safe to give my credit card information over the phone?
14.
Do I have to pay gratuities?
15.
Why are tours to the Maritime Provinces charged HST, not GST?
Insurance
16.
Do I need insurance to travel?
17.
Do I need medical coverage if I travel within Canada?
18.
I have a pre-existing condition. Can I still get insurance?
19.
What is DeNure Tours' Cancellation Protection Plan?
20.
If I have my own insurance and I become ill on a tour, will the Tour Director assist me?
Packing
21.
How much luggage am I allowed?
22.
What happens if my bag is greater than 50 lbs.?
23.
Should I pack my bathing suit?
24.
How much spending money should I take with me?
25.
What identification should I take with me?
26.
What duty free goods am I eligible to bring into Canada when I return?
On Tour
27.
Where do the tours depart from?
28.
Are the tours escorted?
29.
How active are the tours? How active must I be to participate?
30.
Are the tours wheel-chair-accessible?
31.
What are the accommodations like?
32.
Can I smoke in my hotel room?
33.
Will I have access to banking machines on the tour?
34.
Will I have access to laundry facilities on tour?
35.
How can my family get hold of me when Im on tour?
36.
I have relatives in the place we will be visiting on the tour. Will I have time to meet up with them?
Coach
37.
Are all tours by coach only?
38.
What are the coaches like?
39.
Are there washroom facilities on the coach?
40.
How often does the coach stop?
41.
Are coach seats assigned?
42.
Is eating/drinking/smoking allowed on the coach?
Flying
43.
Can I fly from someplace other than Toronto?
44.
Why don't I get an airline ticket?
45.
Will there be a tour director at the airport?
46.
Can I arrange a longer stay in a location after the tour is over?
47.
Where will I meet the Tour Director when I fly?
Dont see your question here?
Just ask us!
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