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DeNure Tours / Payment & Cancellation Information

Payment Information

Once you have made a booking, payment is requested in advance of travel. DeNureTours has the right to cancel your reservation if payments are not received, and can withhold any payments already made. Payment is accepted by cash, cheque, VISA or MasterCard. A deposit holds your reservation and is requested within 10 days of booking. See the chart below for deposit, final payment requirements and cancellation charges.

After putting down a deposit to reserve your holiday, you can pay off your balance in installments of your choosing, so long as the balance is paid in full by the required date.

 

Cancellation Charges

There is a minimum $50 per person cancellation charge. If DeNureTours cancels a departure, all money is refunded if no suitable alternative is chosen.

Cancellation charges will apply if you need to cancel your trip and the amount of the charge is dependent upon the date you notify us of your cancellation in relation to your departure date. If you must cancel, please notify DeNureTours immediately to minimize the cancellation penalties as shown in the chart below.

By purchasing Cancellation Insurance you can avoid penalties in the event that a medical emergency causes you to cancel. If you must leave your tour early, DeNureTours does not refund the value of the unused portion of your trip.

Travel Agent fees and their cancellation charges may also apply. DeNureTours is not responsible for other travel arrangements that your party has made outside the DeNure vacation, which are affected by cancellation.

 

Changes

Prior to final payment, any change to an existing reservation incurs a $50 service fee per person. After final payment has been applied to your reservation, cancellation penalties apply. These charges are in addition to any change/cancellation fees imposed by other parties such as airlines and cruise lines.

 

PAYMENT AND CANCELLATION CHARGES

Type of Tour Deposit
(per person)
Balance Due
(prior to departure)
Cancellation
91+ days
Cancellation
90-61 days
Cancellation
60-46 days
Cancellation
45-31 days
Cancellation
< 30 days
Touring Vacations
(no flight component)
$150 45 days prior $50 $150 $150 50% 100%
Touring Vacations
(with flight component)
$800 90 days prior $500 50% 75% 75% 100%
Touring Vacations
(with U.S. train component)
$800 90 days prior $500 50% 75% 75% 100%
Cruises $800 90 days prior $500 50% 75% 75% 100%
Sunshine Vacations
(motorcoach option)
$150 45 days prior $50 $150 $150 50% 100%
Sunshine Vacation
(flight option)
 $150 + flight  45 days prior  $50 + flight  $150 + flight  $150 + flight  50% + flight 100%

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