Understanding Your Travel Insurance Coverage
Like all insurance arrangements, travel insurance is characterized by very specific and precise wording which deals with benefits and the conditions that will exclude coverage. DeNureTours recommends that you read your insurance documents carefully and call if you have any questions. DeNureTours works with Travel Guard a company providing quality travel insurance options with a global network of travel and emergency assistance services to help when you are most in need, 24 hours a day, 7 days a week. DeNureTours offers a range of choices including a complete package, medical only, cancellation only, insurance for individual tours, or even medical insurance as an annual plan.
You should never travel outside of Ontario without adequate medical insurance. Medical insurance covers unforeseen events that can occur while travelling, making it possible to receive immediate treatment from a licensed physician or to be hospitalized. The cost of medical insurance varies depending on your age and medical condition.
You should never travel outside of Ontario without adequate cancellation insurance. Cancellation insurance protects you from losing your money, should you need to cancel your trip due to an unforeseen medical emergency. If you must leave your tour early, DeNureTours does not refund the value of the unused portion of your trip. The cost of cancellation insurance varies depending on the value of the vacation purchased. Insurance premiums are non-refundable.
Trip Interruption Insurance
Trip interruption insurance provides a refund for the unused portion of your trip, should you need to return home early, due to an unforeseen medical emergency.
Be Aware of the Terms
Insurance premiums are not refundable. You must be aware of the terms that may limit benefits and amounts payable. We’ll discuss them with you when we quote you a rate, and we’ll send you a booklet with all the insurance details when you purchase insurance with DeNureTours.
DeNureTours Cancellation Protection Plan
The DeNureTours Cancellation Protection Plan safeguards the financial investment you have made in your holiday. This coverage is offered on our North American motorcoach touring vacations. This plan guarantees a full refund of all payments if you are unable to take your vacation for any reason. You may cancel right up to the day of departure without penalty. Premiums are due with your deposit and are non-refundable.
This protection is not available on cruise tours or overseas vacations and is not is not available on vacations to St. Pete Beach and Lido Key, Florida. The Plan does not include trip interruption insurance or medical insurance. On North American touring vacations with flights, the Plan is only applicable to the land portion of your holiday.
Should you choose to purchase the Cancellation Protection Plan, the fee must be paid to DeNureTours with your deposit. The Cancellation Protection Plan is non-refundable, non-transferable and valid for each applicant only.
Important Details About the Cancellation Protection Plan
The Cancellation Protection Plan fee does not cover any single supplement charges which arise from an individual’s travelling companion electing to cancel. In that case, the remaining passenger would be charged the single price for the tour. However, by purchasing the Plan, you can elect to cancel your holiday rather than pay the extra charges. The Cancellation Protection Plan does not include medical insurance.
The Cancellation Protection does not include trip interruption. If you must cut your vacation short, you will not be reimbursed for the unused portion of the trip.
Changes to your name on tickets or travel documents, and changes to departure dates, are considered cancellations and are subject to cancellation fees, unless the Cancellation Protection Plan has been purchased.
Please contact us for prices.
- Funds advanced to DeNureTours are held in trust by DeNureTours Inc. as required by the Ontario Travel Industry Act and Regulations.
- DeNureTours is a registered trade name of DeNureTours Inc. DeNureTours Inc. is 100% owned by DeNureTours Ltd.
- DeNureTours Ltd GST # R101883924 DeNureTours Inc. GST # R105330328.
- Travel Industry Council of Ontario Registration numbers for Touraid Ltd 50009376 and 50009377.