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Payment Information

Once you have made a booking, payment is requested in advance of travel. DeNureTours has the right to cancel your reservation if payments are not received, and can withhold any payments already made. Payment is accepted by cash, cheque, VISA, MasterCard or American Express. See the chart below for deposit, final payment requirements and cancellation charges.

After putting down a deposit to reserve your holiday, you can pay off your balance in instalments of your choosing, so long as the balance is paid in full by the required date.

Occupancy

Prices are listed in either double or single occupancy. In the event that a person booked as a double changes their occupancy to a single, additional charges will apply in an amount that reflects the single price listed. This policy will apply at any time throughout the holiday, both before and after departure.

Cancellation Charges

There is a minimum $50 per person cancellation charge. If DeNureTours cancels a departure, all money is refunded if no suitable alternative is chosen.

Cancellation charges will apply if you need to cancel your trip and the amount of the charge is dependent upon the date you notify us of your cancellation in relation to your departure date. If you must cancel, please notify DeNureTours immediately to minimize the cancellation penalties as shown in the chart below.

By purchasing Cancellation Insurance you can avoid penalties in the event that a medical emergency causes you to cancel. If you must leave your tour early, DeNureTours does not refund the value of the unused portion of your trip.

Travel Agent fees and their cancellation charges may also apply. DeNureTours is not responsible for other travel arrangements that your party has made outside the DeNure vacation, which are affected by cancellation.

Changes

After your deposit has been received, any change to your reservation will incur a minimum $50 service fee per person. This is in addition to any change/cancellation fees that may be imposed by other parties such as airlines and cruise lines.

Changes made after final payment is made are considered as cancellations and result in fees applying (see chart below).

PAYMENT AND CANCELLATION CHARGES

Type of Tour Deposit
(per person)
Balance Due
(prior to departure)
Cancellation
91+ days
Cancellation
90-61 days
Cancellation
60-46 days
Cancellation
45-31 days
Cancellation
< 30 days
Touring Vacations
(no flight component)
$150 45 days prior $150 $150 $150 50% 100%
Touring Vacations
(with flight component)
$500 90 days prior $500 50% 75% 75% 100%
Touring Vacations
(with U.S. train component)
$500 90 days prior $500 50% 75% 75% 100%
Sunshine Vacations
(motorcoach option)
$150 45 days prior $150 $150 $150 50% 100%
Sunshine Vacations
(with flight component)
$150 + flight 45 days prior $150 + flight $150 + flight $150 + flight 50% + flight 100%
Type of Tour Deposit
(per person)
Balance Due
(prior to departure)
Cancellation
101+ days
Cancellation
100-61 days
Cancellation
60-46 days
Cancellation
45-31 days
Cancellation
< 30 days
Cruise Vacations $500 100 days prior $500 50% 75% 75% 100%

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