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Travel Routes/ Pickup Points

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Connections program

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Flight & Luggage Information

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Travel Insurance

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Travel & Weather & Travel Tips

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Travel Routes

These maps indicate our routing and departure points for our North American sightseeing tours and cruises and Sunshine Vacations in Florida and South Carolina. If you live outside the routing area indicated, you may wish to take advantage of our Connections Program.

FIND YOUR Route

Travel Route A

Our coach travels westbound, crossing the border in Sarnia

Travel Route B

Our coach travels westbound around the Golden Horseshoe, crossing the border in Niagara Falls.

Travel Route C

Our coach travels eastbound, crossing the border in Gananoque or continuing east. Lindsay and Peterborough guests meet the coach in Port Hope.

Pick up points

DeNure Tours determines pickup points based on the destination and routing for each tour. For tours that begin with a flight, a coach will not be involved in getting you to the airport. Instead, you can take advantage of our Connections Program.

Find the nearest pick up point here: Pick up locations

connections program

What is the ‘Connections Program’?

At DeNure Tours we want your vacation to be stress-free from the start. Our unique Connections Program will help you do just that!

Where do you pickup?

The pickup points are dependent on the travel route chosen for each tour. This is usually determined by the first day’s destination and/or which U.S. border crossing. If you live outside of our routing area, you can take advantage of our Connections Program to meet the coach.

What are my options?

Depending on where you reside, we offer the following:

1) Subsidized Door-to-Door Taxi

(for guests within our taxi service range)

If you reside within our door-to-door taxi service range, we’ll arrange a subsidized taxi service from your home to the nearest pickup point or to Toronto Pearson International Airport.

2) Accommodation

(for guests outside of our taxi service range)

For the convenience of out-of-province guests, and guests from communities outside the door-to-door taxi service range, a complimentary night of accommodation can be arranged at our partner hotels in various locations. If you require extra nights, additional charges will apply.

HOTELS
Bowmanville – Holiday Inn Express
Brampton – Hilton Garden Inn
Cambridge – Best Western Plus
Lindsay – Howard Johnson
London – Courtyard Marriott
Markham – Comfort Inn
Sarnia – Comfort Inn

HOTELS (for tours that include a flight)
Toronto – Crowne Plaza Toronto Airport

Parking while you’re away is subject to availability and may have an additional charge.

For guests travelling on a twin (double) fare, the same service is offered to each travel partner whether it’s a taxi fare from one address or sharing a hotel room. For travel partners with different addresses, extra charges could apply when the taxi option is chosen.

3) Credit

For guests who wish to make their own arrangements, a transportation credit is given when neither taxi or accommodation options are suitable.

Vacations that include a flight

The Connections Program is only offered to guests who book their flights through DeNure Tours.

flight & luggage information

Flight Information

On touring vacations that begin and/or end with a flight, transfers to your first hotel from the airport, and from your last hotel to the airport are complimentary for guests who purchase their airfare through DeNure Tours. If guests make their own flight arrangements, DeNure Tours can assist with transfer details, but there may be an additional cost. The Connections Program is not included unless flights are booked through DeNure Tours.

What you’ll need for booking

When booking a vacation that includes flights, your reservation will require your full legal name as it is shown on government-issued identification. For flights outside of Canada, we require your passport number, date it was issued, where it was issued, and its expiry date. Once a flight is booked, it is non-refundable and any changes to name or details may not be possible or may be subject to fees imposed by the airline.

Pre-assigned Seats

Most airlines charge for pre-assigned seats. Where pre-assigned seats are not offered, guests must contact the airline directly to arrange their seat assignment. Depending on the airline and/or destination, changing your pre-assigned seat may be subject to an additional fee. Seating is solely under the airline’s control, as are itinerary changes due to flight delays and scheduled changes.

Meal Requests

Special meal requests, where available on airlines, can be requested at time of booking. DeNure Tours cannot guarantee the request will be granted.

Flight Changes & Cancellations

Flight changes and cancellations are the responsibility of the airline and are beyond our control. DeNure Tours will not be responsible or liable for such changes, or any additional charges that may be involved.

Flight Departure Fees

Some cities/countries have departure taxes that are payable upon exiting in local currency. These fees are not included in your tour price as these fees must be paid in cash. If required, this fee will be noted on your travel documents.

Arranging Airport Transfers

On touring vacations that begin and/or end with a flight, transfers to your first hotel from the airport, and from your last hotel to the airport, are complimentary for guests who purchase their airfare through DeNure Tours.

If guests make their own flight arrangements, DeNure Tours can assist with transfer details, but there may be an additional cost. The Connections Program is not included unless flights are booked through DeNure Tours.

Luggage Information

Baggage and personal effects are the sole responsibility of the owner at all times. Although DeNure Tours staff is careful with your luggage, please ensure that your luggage is in a condition sufficient to withstand the normal loading, unloading and delivery process. DeNure Tours does not accept liability for damage to luggage such as: broken wheels or feet, lost pull straps, damage to retractable luggage handles, or damage resulting from over packed luggage.

Regardless of its size, your suitcase must not exceed 50lbs. Extra charges apply to overweight or additional luggage. You are prohibited from carrying meat, dairy, fruits and vegetables across the border. Please do not lock your suitcase, as border security officials may do random searches.

LARGE SUITCASE
Max Size: 30”x 18”x 10” (76 x 46 x 25cm)
Max Weight: 50lbs (23kg)

CARRY-ON
Max Size: 16”x 12”x 8” (40 x 30 x 20cm)
Max Weight: 50lbs (23kg)

Sightseeing Vacations

On all vacations, one (1) large piece of luggage and one (1) carry-on is permitted. Overhead bins on the coach are much smaller than on aircrafts, therefore your carry-on dimensions should not exceed the maximum size listed above. Your single large piece of luggage will be stored beneath the coach and delivered to your room each night. The tour price includes luggage handling at all hotels. Luggage tags will be provided for identification by hotels.

If your vacation involves a flight, you will be subject to the luggage size and weight restrictions imposed by the air carrier. With your travel documents, DeNure Tours will advise you of the luggage restrictions and cost per checked bag. Airline baggage fees may apply and are not included in the tour price.

Sunshine Vacations

On our Florida and South Carolina vacations, you are allowed to bring two (2) large pieces of luggage and one (1) carry-on. All suitcases will be locked under the coach until arrival at the destination, but your carry-on remains with you and can be stored in the overhead bins.

Travel Insurance

Understanding Your
Travel Insurance Coverage

Like all insurance arrangements, travel insurance is characterized by very specific and precise wording which deals with benefits and the conditions that will exclude coverage. DeNure Tours recommends that you read your insurance documents carefully and call if you have any questions. DeNure Tours works with Travel Guard a company providing quality travel insurance options with a global network of travel and emergency assistance services to help when you are most in need, 24 hours a day, 7 days a week. DeNure Tours offers a range of choices including a complete package, medical only, cancellation only, insurance for individual tours, or even medical insurance as an annual plan.

Medical Insurance

You should never travel outside of Ontario without adequate medical insurance. Medical insurance covers unforeseen events that can occur while travelling, making it possible to receive immediate treatment from a licensed physician or to be hospitalized. The cost of medical insurance varies depending on your age and medical condition.

Cancellation Insurance

You should never travel outside of Ontario without adequate cancellation insurance. Cancellation insurance protects you from losing your money, should you need to cancel your trip due to an unforeseen medical emergency. If you must leave your tour early, DeNure Tours does not refund the value of the unused portion of your trip. The cost of cancellation insurance varies depending on the value of the vacation purchased. Insurance premiums are non-refundable.

Trip Interruption Insurance

Trip interruption insurance provides a refund for the unused portion of your trip, should you need to return home early, due to an unforeseen medical emergency.

Be Aware of the Terms

Insurance premiums are not refundable. You must be aware of the terms that may limit benefits and amounts payable. We’ll discuss them with you when we quote you a rate, and we’ll send you a booklet with all the insurance details when you purchase insurance with DeNure Tours.

DeNure Tours Cancellation Protection Plan

The DeNure Tours Cancellation Protection Plan safeguards the financial investment you have made in your holiday. This coverage is offered on our North American motorcoach touring vacations. This plan guarantees a full refund of all payments if you are unable to take your vacation for any reason. You may cancel right up to the day of departure without penalty. Premiums are due with your deposit and are non-refundable and non-transferable.

This protection is not available on the following: cruise tours, overseas vacations, sunshine vacations in St. Pete Beach, Florida, or any tour with a flight component. The Cancellation Protection Plan does not include trip interruption insurance or medical insurance.

Should you choose to purchase the Cancellation Protection Plan, the fee must be paid to DeNure Tours with your deposit. The Cancellation Protection Plan is non-refundable, non-transferable and valid for each applicant only.

Important Details About the Cancellation Protection Plan

The Cancellation Protection Plan fee does not cover any single supplement charges which arise from an individual’s travelling companion electing to cancel. In that case, the remaining passenger would be charged the single price for the tour. However, by purchasing the Plan, you can elect to cancel your holiday rather than pay the extra charges. The Cancellation Protection Plan does not include medical insurance.

The Cancellation Protection does not include trip interruption. If you must cut your vacation short, you will not be reimbursed for the unused portion of the trip.

Changes to your name on tickets or travel documents, and changes to departure dates, are considered cancellations and are subject to cancellation fees, unless the Cancellation Protection Plan has been purchased.

Please contact us for prices.

Legal

Funds advanced to DeNure Tours are held in trust by DeNure Tours Inc. as required by the Ontario Travel Industry Act and Regulations.
DeNure Tours is a registered trade name of DeNure Tours Inc. DeNure Tours Inc. is 100% owned by DeNure Tours Ltd.
DeNure Tours Ltd GST # R101883924 DeNure Tours Inc. GST # R105330328.
Travel Industry Council of Ontario Registration numbers for Touraid Ltd 50009376 and 50009377.

Travel & weather

Need some help preparing
for your trip?

We want your trip to be a memorable experience so we’ve gathered some information to help you with your planning.

Weather

Passports & Identification

Border Crossing

Exchange Rates

Travel to the Southern United States

Destinations

Daytona Beach

Myrtle Beach

Destin

St. Pete Beach

Cruise Lines

Airlines

World Clock

Travel tips

See More Here

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