DeNure Tours Clean Care Promise
This Clean Care Promise builds upon DeNure’s already high standards of cleanliness. We are doing everything we can to ensure your travel safety as the status around novel coronavirus (COVID-19) continues to evolve. As we plan for future travel, we are estimating that tours will initially operate at a capacity of 50%-65%.
Prior to every trip
DeNureTours will disinfect each vehicle prior to departure.
This includes:
✔ Cleaning all surfaces using approved disinfectants following government guidelines
✔ A continued emphasis on high contact areas
WHILE TRAVELLING
Vehicles will be subject to enhanced cleaning and sanitizing at planned intervals.
✔ Scheduled at regular intervals
✔ Supplements daily cleaning routines
✔ Focused on disinfecting & sanitizing
Our motorcoach HVAC systems are designed to inject a flow of fresh air into the cabin, renewing the air for the entire cabin every 5 minutes. (Usually every 3 hours in a home or office)
PERSONAL PROTECTIVE EQUIPMENT (PPE)
DeNureTours provides recommended PPE to coach drivers and tour directors, cleaning staff, and all DeNureTours staff for their safety and yours.
PHYSICAL distancing
We are making adjustments to allow for physical distancing while on the motorcoach.
This includes:
✔ Operating tours at a lower capacity
✔ Assigned seating with distancing in mind
✔ Limiting movement on the motorcoach
✔ Face coverings are required when moving on/off or around the coach
✔ You’ll need to bring face mask(s) with you to wear throughout your travel journey
We encourage guests to have an open dialogue with our staff regarding their needs with respect to COVID-19 protocols.
Share the responsibility
We encourage you to participate in safety precautions by following government guidelines.
✔ Do not travel if you are sick, think you may be sick, have been exposed to someone who is sick, or have a temperature.
✔ Wear face mask or scarf where required/recommended throughout your journey.
✔ Wash hands often and avoid touching your eyes, nose, and mouth with unwashed hands.
✔ Keep your area clean and remove your own garbage at the end of each day using the provided garbage disposal unit.
✔ Cover your mouth and nose with a cloth face cover when around others. A face covering is required when moving on/off and around the coach
✔ We encourage all guests to bring their own supplies including face coverings, unscented disposable wipes and hand sanitizer.
All clean care policies will be reviewed week by week and will be adjusted as required.
Updated: August 31, 2020
Reviewed: November 1, 2020