COVID-19

Covid-19

Latest COVID-19 Information

UPDATED: MAY 2023

The COVID-19 pandemic has impacted us all, and we are relieved that the situation has improved so that restrictions and protocol requirements have eased. The health and safety of our guests and staff remain our top priority, so, as normal, we will continue to monitor and follow Public Health guidelines.

We are looking forward to offering memorable travel holidays, just as we have for 60 years.

BORDER CROSSING Information

UPDATED: MAY 2023

COVID-19 protocols vary from region to region, and some jurisdictions limit access to services based on vaccination status. In addition, border crossing requirements, even within Canada, can vary. Although every effort will be made to keep the following border crossing information up to date, please refer to the government web-sites for the most current information. No matter where your travels take you, close to home or abroad, in addition to having current ID, it is wise to have your official COVID-19 vaccination receipts with you.

Entering / Returning to Canada

(Last updated: April, 2023)

There have been many changes to the border crossing requirements, and it is important to always refer to the government web-sites for current requirements. The primary reference for entering or returning to Canada is the Government of Canada website:
https://travel.gc.ca/travel-covid/travel-restrictions/wizard-start
https://travel.gc.ca/travel-covid (travel, testing, and border information)

As of October 1, 2022, all COVID-19-related border requirements for entering Canada have ended. This includes vaccination, mandatory use of ArriveCAN, and any testing and quarantine/isolation requirements for all travellers entering Canada whether by land, air or sea.
Entering the United States

(Last updated: May, 2023)

For entering the U.S., the requirement for proof of COVID-19 vaccination status ended on May 11, 2023. When travelling outside Canada, it is important to ensure that a valid passport is carried and it is still a good practice to carry proof of COVID-19 vaccination status, (see our step-by-step guide on how to download your vaccines certificates).

As always, it is advisable to check the Canadian Government website for travel advisories: https://travel.gc.ca/travelling/advisories
Cruise Ship Travel

(Last updated: April, 2023)

If your travel includes a cruise ship, please refer to the Government of Canada page with specific recommendations and information.

As of July 18, 2022, the U.S. Center for Disease Control (CDC) COVID-19 Program for cruise ships is NO LONGER in effect, but they still have recommendations for cruise ship travel. and requirements for proof of COVID-19 vaccination status vary by cruise line so it is best to check with your specific cruise line when planning to travel.

Clean Care Promise

UPDATED: MAY 2023

The safety and security of our guests and staff will always be our highest priority, and our Clean Care Promise outlines our already high standards of cleanliness.

Protocols BEFORE Travelling
CLEANING
DeNure Tours staff will disinfect each vehicle prior to departure. This includes:
- Cleaning all surfaces using approved disinfectants following government guidelines
- A continued emphasis on high contact areas
- Vehicles will be subject to daily cleaning with a focus on sanitizing.
FRESH AIR EXCHANGE
Our motorcoach HVAC systems are designed to inject a flow of fresh air into the cabin, renewing the air for the entire cabin every 5 minutes. (In a home or office, this is typically every 3 hours.)

VACCINES FOR STAFF
For the safety of our staff and guests, all Canadian coach driver and tour director employees of DeNure Tours will have completed the COVID-19 vaccination series.

PERSONAL PROTECTIVE EQUIPMENT (PPE)
DeNure Tours provides recommended PPE to coach drivers and tour directors, cleaning staff, and all DeNure Tours staff for their safety.

WEARING OF A FACEMASK
While travelling on the motorcoach, we continue to recommend:
- Wear a facemask if you feel it is in your best interest to do so
- Be respectful of those who feel it is right for them to wear a mask
Protocaols WHILE Travelling

THANK YOU FOR YOUR COOPERATION in sharing the responsibility of ensuring the safety of fellow travellers:

Guests should NOT travel if they are sick, think they may be sick, have been exposed to someone who is sick, or have a temperature.

Follow the applicable protocols of each stop and itinerary item along our route. (Although requirements with respect to COVID-19 have been withdrawn, it is possible that something else may come along.)

Guests should keep their cabin area clean and remove their own garbage at the end of each day using the provided garbage disposal unit.

Guests are welcome to bring their own supplies including face coverings, if applicable, as well as unscented disposable wipes and hand sanitizer.
Details to be aware of ...

Staffing Shortages are still an issue for restaurants, hotels, and attractions. Your patience is appreciated.

Blankets and pillows: A limited number of blankets and pillows will be available for sightseeing tours. Guests are welcome to bring their own sanitized items for use on the coach. Some guests are sensitive to the air conditioning, so a light jacket or wrap to wear while on the coach is suggested.

Water/Beverages: Guests are welcome to bring their own reusable container for hot or cold beverages, provided it has a screw-on lid. Bottled water will be available for a nominal fee.

Headphones are no longer available for purchase. Guests need to bring their own headphones for use with personal devices and to enjoy all onboard entertainment including movies, satellite radio, and informative documentaries about local attractions.

Handouts: There will be limited handouts of paper items such as maps, games, or handouts. Guests are welcome to bring their own entertainment options such as reading materials, puzzle books, a tablet or iPad, etc.

If using an electronic device, it is strongly recommended that the book / movie / game(s) is downloaded to the device BEFORE boarding the coach. Internet is limited on the coach for streaming/downloading and can be intermittent depending on location. Of course, internet access is usually available at hotels and many of the stops while travelling.

Seat rotation is returning. All guests will initially take their assigned seats as noted in the ticket package. The coach will be freshly sanitized, and guests are welcome to bring along hand sanitizer or wipes for use in their area. Seat rotation will be in effect, but for health or safety reasons, may be adjusted at the discretion of our staff.

CLEAN CARE PROMISE PDF

WTTC Certified

The WTTC Safe Travels Stamp is the world’s first-ever global safety and hygiene stamp. This stamp is specifically designed to allow travellers to recognize businesses around the world that have adopted a globally-standardized health and hygiene protocol to ensure you experience Safe Travels.

STAY INFORMED: There is a lot of information and misinformation out there. We encourage you to refer to health and government agencies for current facts.